Privacy Policy

At CLETUS Super Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information required to process your order
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide our services and operate our online store.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Provide order confirmations and shipping updates
Respond to customer support requests
Process refunds, returns, or replacements
Improve our website, products, and services
Prevent fraud and protect our website
Send promotional communications when you have chosen to receive them
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. CLETUS Super Mart does not need to store your complete payment card details when payment processing is handled securely by an authorized payment provider.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping and delivery providers, website service providers, and order fulfillment partners.

We do not sell your personal information simply for the purpose of selling customer data.

Information may also be disclosed when required by law, legal proceedings, or to protect the rights, safety, and security of CLETUS Super Mart, our customers, or others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve website performance, and provide relevant services or marketing.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, legal, accounting, security, and business requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact CLETUS Super Mart through our customer support channels.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

10. Third-Party Services

Our website may use third-party services for payment processing, analytics, advertising, shipping, order fulfillment, and other business functions. These providers may process information according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any updated version will be posted on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact CLETUS Super Mart through the contact information provided on our website.

CLETUS Super Mart
Everything You Need • Under One Roof